Travel-Ready Fiber Field Technician II – Residential Install

Socket Telecom LLC; Odessa (MO); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Bonus or commission

Medical benefits

401k with match

Free fiber service

Tuition reimbursement

Community engagement

Job summary

Socket Fiber is hiring a Field Technician II to perform on-site installation and service for residential customers across Missouri markets. You will install and configure routers, modems and Wi‑Fi gateways, troubleshoot connectivity, and ensure a smooth customer experience during each visit.

Candidates should have a high school diploma, a valid driver’s license, and the ability to lift up to 70 lbs and operate a bucket truck.

Qualifications

• High School diploma or equivalent.
• Experience in telecommunications, installation, construction, and utility work.
• Must possess and maintain a valid driver's license with no restrictions.
• Ability to participate in an on‑call rotation, including nights, weekends and holidays.
• Comfortable working outdoors in various weather conditions.
• Must lift up to 70 lbs and operate a bucket truck.
• Flexible schedule including Saturdays and Sundays.
• Willingness to obtain a class E license if offered.

Responsibilities

• Perform independent installations and repairs for residential and business internet and phone services.
• Install and configure customer equipment, including routers, modems, and Wi‑Fi gateways.
• Deliver an exceptional customer experience by being professional, friendly, and knowledgeable during all service visits.
• Diagnose and resolve connectivity and service issues with accuracy and efficiency.
• Install, terminate, and test network cabling, adhering to relevant codes and standards.
• Complete accurate and timely documentation of service activities.
• Safely operate company vehicles and equipment, including ladders and bucket trucks, per safety protocols and regulations.
• Maintain a clean driving record and represent Socket with professionalism in the field.

Skills

Valid driver's license

On-call availability

Communication skills

Safety awareness

Physical fitness

Problem solving

Customer service

Teamwork

Education

High School diploma or equivalent

Tools

CAT3/CAT5 cabling

Bucket truck operation

Networking fundamentals

Cable termination and testing

Job description

Socket Fiber is hiring a Field Technician II to perform on-site installation and service for residential customers across Missouri markets. You will install and configure routers, modems and Wi‑Fi gateways, troubleshoot connectivity, and ensure a smooth customer experience during each visit.

Candidates should have a high school diploma, a valid driver’s license, and the ability to lift up to 70 lbs and operate a bucket truck.