Fiber Field Tech II: Residential Install

Socket Telecom LLC; Harrisonville (MO); Sur place; USD 28 000 - 39 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) with match

Free fiber service (where available)

Tuition reimbursement

Coaching/counseling for employees and

Résumé du poste

Socket Fiber is hiring a Field Technician II to perform on-site installations and repairs for residential customers across Missouri markets. You will configure customer equipment, diagnose issues, and ensure a seamless service experience in the field.

The role requires lifting up to 70 lbs, operating a bucket truck, and working outdoors in varying weather. A valid driver’s license and willingness to work nights/weekends are essential.

Qualifications

• High School diploma or equivalent.
• Valid driver's license with no restrictions.
• Ability to lift up to 70 lbs.
• Willingness to work on-call including nights and weekends.
• Able to work outdoors in various weather conditions.
• Comfortable in underground and aerial environments.
• Willingness to obtain a class E license if offered.

Responsabilités

• Perform independent installations and repairs for residential and business services.
• Install and configure customer equipment including routers and gateways.
• Deliver a professional customer experience during service visits.
• Diagnose and resolve connectivity and service issues.
• Install, terminate, and test network cabling per codes and standards.
• Complete accurate documentation of service activities.
• Safely operate vehicles and equipment per safety protocols and DOT/OSHA rules.
• Maintain a clean driving record and represent Socket Fiber in the field.

Connaissances

Learning aptitude

Self-motivated

Attention to detail

Urgency and reliability

Verbal and written communication

Adaptability

Safety focus

Formation

High School diploma or equivalent

Outils

Bucket truck operation

Ladders up to 32 ft

Cable testing/termination tools

Description du poste

Socket Fiber is hiring a Field Technician II to perform on-site installations and repairs for residential customers across Missouri markets. You will configure customer equipment, diagnose issues, and ensure a seamless service experience in the field.

The role requires lifting up to 70 lbs, operating a bucket truck, and working outdoors in varying weather. A valid driver’s license and willingness to work nights/weekends are essential.