Field Technician II — High-Speed Fiber Installations

Socket; Odessa (MO); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

401k with match

Free fiber service

Tuition reimbursement

Career development opportunities

Job summary

Socket Fiber is seeking a Field Technician II to deliver on-site installation and repair services for residential customers across Missouri markets. You will install equipment, test connectivity, and ensure a smooth customer experience while traveling to service areas and working in varying conditions.

You must have a high school diploma or equivalent, a valid driver's license, and the ability to lift 70 lbs, climb ladders, and operate a bucket truck.

Qualifications

• High School diploma or equivalent.
• Valid driver's license with no restrictions.
• Ability to participate in on‑call rotation including nights, weekends, holidays.
• Able to work outdoors in various weather conditions.
• Able to lift up to 70 lbs and operate a bucket truck (max 300 lbs).
• Willingness to obtain class E license if offered.

Responsibilities

• Perform independent installations and repairs for residential and business internet and phone services.
• Install and configure customer equipment, including routers, modems, and Wi‑Fi gateways.
• Deliver an exceptional customer experience by being professional, friendly, and knowledgeable during service visits.
• Diagnose and resolve connectivity and service issues with accuracy and efficiency.
• Install, terminate, and test network cabling, adhering to relevant codes and standards.
• Complete accurate and timely documentation of service activities.
• Safely operate company vehicles and equipment in accordance with safety protocols and DOT/OSHA regulations.
• Maintain a clean driving record and represent Socket Fiber professionally in the field.

Skills

Valid driver's license

On-call availability

Lifting 70 lbs

Bucket truck operation

Climb ladders up to 32 ft

Outdoor work in varying weather

Strong communication

Education

High School diploma or equivalent

Tools

CAT3 cabling

CAT5 cabling

Job description

Socket Fiber is seeking a Field Technician II to deliver on-site installation and repair services for residential customers across Missouri markets. You will install equipment, test connectivity, and ensure a smooth customer experience while traveling to service areas and working in varying conditions.

You must have a high school diploma or equivalent, a valid driver's license, and the ability to lift 70 lbs, climb ladders, and operate a bucket truck.