Field Technician II - Residential Fiber Installations

Socket Fiber; Odessa (MO); Sur place; USD 30 000 - 41 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Bonus/Commission potential

Medical/dental/vision/Life + 401k

Free fiber service

Tuition reimbursement

Employee assistance program

Community engagement opportunities

Culture of integrity

Résumé du poste

Socket Fiber is hiring a Field Technician II to perform on-site residential installations across Missouri markets. You’ll install equipment, configure routers and gateways, test services, and ensure a high-quality customer experience during every visit.

You’ll travel to assigned service areas, work in varied conditions, and follow safety standards. A valid driver’s license and ability to lift up to 70 lbs are required; on-call shifts including weekends may apply.

Qualifications

• High School diploma or equivalent.
• Experience in telecommunications, installation, construction, or utility work.
• Valid driver’s license with no restrictions.
• On-call rotation including nights, weekends, and holidays.
• Able to work in underground and aerial environments (up to 32 ft ladders).
• Work outdoors in various weather conditions.
• Lift up to 70 lbs.
• Operate a bucket truck up to 300 lbs.
• Flexible schedule including weekends.
• Willingness to obtain class E license if offered.

Responsabilités

• Perform independent installations and repairs for residential and business internet and phone services.
• Install and configure customer equipment, including routers, modems, and Wi-Fi gateways.
• Deliver an exceptional customer experience by being professional, friendly, and knowledgeable during all service visits.
• Diagnose and resolve connectivity and service issues with accuracy and efficiency.
• Install, terminate, and test network cabling, adhering to all relevant codes and standards.
• Complete accurate and timely documentation of service activities.
• Safely operate company vehicles and equipment, including ladders and bucket trucks, in accordance with all safety protocols and DOT/OSHA regulations.
• Maintain a clean driving record and represent Socket with professionalism in the field.

Connaissances

Valid driver's license

On-call availability

Customer service

Safety conscious

Outdoor work

Climb ladders up to 32 ft

Bucket truck operation

Formation

High School diploma or equivalent

Outils

Bucket truck operation

Description du poste

Socket Fiber is hiring a Field Technician II to perform on-site residential installations across Missouri markets. You’ll install equipment, configure routers and gateways, test services, and ensure a high-quality customer experience during every visit.

You’ll travel to assigned service areas, work in varied conditions, and follow safety standards. A valid driver’s license and ability to lift up to 70 lbs are required; on-call shifts including weekends may apply.