Travel-Ready Customer Success Tech Specialist

Skyward; Heber (UT); Hybride; USD 46 000 - 51 000; Plein temps

Avantages offerts par ce poste

Paid time off

8.5 paid holidays

401(k) retirement plan with company"

Health, dental, and vision coverage

Company sponsored basic life/AD&D,短期,長

Résumé du poste

Skyward, a K-12 software provider, seeks a Customer Success Technical Specialist in Stevens Point, WI. You will work one-on-one with customers, delivering training and solutions in a fast-paced environment, collaborating with teammates to ensure successful implementations and ongoing satisfaction.

You will travel about 25% to customer sites, build personalized implementation plans, and strive for outstanding service.

Qualifications

• Must be able to travel 25% for business purposes.
• Ability to work in both team and independent settings.
• Proficient with Microsoft Office and standard business software.

Responsabilités

• Serve as front line for customer experience and satisfaction with Skyward solutions.
• Develop personalized implementation plans for new customers and support current customers.
• Provide training and consult with customers to evaluate software functionality.
• Design solutions, set up systems, and recommend procedures.
• Collaborate with team to ensure high-quality customer outcomes.

Connaissances

Travel ability

Teamwork

Strong work ethic

Communication skills

Formation

2- or 4-year degree

Outils

Microsoft Office

Description du poste

Skyward, a K-12 software provider, seeks a Customer Success Technical Specialist in Stevens Point, WI. You will work one-on-one with customers, delivering training and solutions in a fast-paced environment, collaborating with teammates to ensure successful implementations and ongoing satisfaction.

You will travel about 25% to customer sites, build personalized implementation plans, and strive for outstanding service.