K-12 Customer Success Tech Specialist

Skyward; Indiana; Sur place; USD 46 000 - 51 000; Plein temps

Avantages offerts par ce poste

Paid holidays

401(k) match

Health/dental/vision

Life/AD&D and disability

Employee Assistance Program

Résumé du poste

Skyward is seeking a Customer Success Technical Specialist to join our team at the Stevens Point corporate office. This role emphasizes proactive customer engagement, training, and tailoring implementation plans to customers in K-12 school districts.

The position requires travel up to 25% and a two- or four-year degree (or equivalent experience). Proficiency in Microsoft Office and strong communication skills are essential.

Qualifications

• Customer service skills and willingness to travel as needed.
• Proficient in Microsoft Office and able to learn Skyward software.
• Degree or combination of education and experience acceptable for the role.

Responsabilités

• Develop personalized implementation plans for new customers.
• Provide training and solutions for customers to ensure satisfaction.
• Travel up to 25% to customer sites; drive up to six hours as needed.

Connaissances

Customer service

Communication

Travel readiness

Formation

Two- or four-year degree

Outils

Microsoft Office

Description du poste

Skyward is seeking a Customer Success Technical Specialist to join our team at the Stevens Point corporate office. This role emphasizes proactive customer engagement, training, and tailoring implementation plans to customers in K-12 school districts.

The position requires travel up to 25% and a two- or four-year degree (or equivalent experience). Proficiency in Microsoft Office and strong communication skills are essential.