Travel-Ready Client Support Engineer (IT)

InfoHedge Technologies LLC; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading technology solutions provider is seeking a qualified individual to provide end-user technical support in Phoenix, AZ. The role involves diagnosing and resolving PC and network issues, setting up desktop hardware, and assisting clients during onboarding processes. Ideal candidates will have 5+ years of relevant experience and strong communication skills. This position requires sitting for extended periods and occasional travel to other offices. Join us for a career that blends work and passion in a collaborative environment.

Qualifications

• 5+ years providing end-user support for current PC desktop and application software.
• 5+ years installing, upgrading, troubleshooting and repairing personal computers in a corporate networked environment.
• 2+ years providing support for an enterprise-level userbase in either the legal or financial services industry.

Responsibilities

• Identify, diagnose, and resolve first level problems for end-users.
• Set up and assist in the configuration of end-user PC desktop hardware.
• Diagnose and resolve end-user network problems.

Skills

Technical customer support

Troubleshooting

End-user support

Network systems

Job description

A leading technology solutions provider is seeking a qualified individual to provide end-user technical support in Phoenix, AZ. The role involves diagnosing and resolving PC and network issues, setting up desktop hardware, and assisting clients during onboarding processes. Ideal candidates will have 5+ years of relevant experience and strong communication skills. This position requires sitting for extended periods and occasional travel to other offices. Join us for a career that blends work and passion in a collaborative environment.