On-Site Server Support Technician

Worldwide TechServices; Scottsdale (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

A global technology services leader is seeking a customer support representative in Scottsdale, Arizona. The role involves providing customer support for designated equipment, ensuring service level agreements are met, and completing associated administrative tasks. Candidates are desired to have technical school certification and relevant customer service experience. This position requires driving to client locations and the ability to lift equipment. Join a dynamic team dedicated to customer satisfaction in the tech industry.

Qualifications

• 0-2 years of relevant experience in a service-oriented environment.
• Previous customer service experience is a plus.
• Valid Driver’s License and reliable transportation.

Responsibilities

• Provide customer support for designated equipment.
• Meet established customer service satisfaction criteria.
• Complete all administrative tasks for service calls.

Skills

Customer service communication

Driving long distances

Ability to lift and move computer equipment (up to 50 lbs)

Basic repair tool kit ownership

Education

Technical school certification or equivalent

Tools

Relevant software

Relevant hardware

Job description

A global technology services leader is seeking a customer support representative in Scottsdale, Arizona. The role involves providing customer support for designated equipment, ensuring service level agreements are met, and completing associated administrative tasks. Candidates are desired to have technical school certification and relevant customer service experience. This position requires driving to client locations and the ability to lift equipment. Join a dynamic team dedicated to customer satisfaction in the tech industry.