Travel & Hospitality Operations Coordinator

Travel + Leisure Co.; Daytona Beach (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Paid time off

Job summary

Travel + Leisure Co. is seeking a Coordinator to handle operations tasks including tour reception, gifting, and contract processing in line with our SOPs. You will promote a professional guest experience for Sales & Marketing teams and assist across departments as needed.

The role emphasizes accurate data entry, contract preparation, and supporting administrative functions within a hospitality-focused environment at our Daytona Beach location.

Qualifications

• High School Diploma required.
• 1 year general office experience.
• 1 year customer service experience.
• Experience with CRS or EPNY preferred.
• Proficient in Word, Outlook and Excel.

Responsibilities

• Greet and qualify touring guests; collect and validate info; assign tours to sales agents.
• Provide exceptional customer service; answer phones; assist owners with contracts.
• Distribute premiums; complete daily gift, tour and contract reconciliation.
• Enter data into CRS/Epiphany; run reports; prepare and balance site statistics.
• File and secure documents; maintain owner information per standards (PII/PCI).
• Prepare timeshare contracts; support Sales staff; maintain legal documents.
• Assist supervisor with admin support to Sales, Marketing, HR and Resort teams.
• Perform other duties as needed.

Skills

Customer service

Data entry

Office coordination

Education

High School Diploma

Tools

Central Reservation System (CRS)

EPNY

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Travel + Leisure Co. is seeking a Coordinator to handle operations tasks including tour reception, gifting, and contract processing in line with our SOPs. You will promote a professional guest experience for Sales & Marketing teams and assist across departments as needed.

The role emphasizes accurate data entry, contract preparation, and supporting administrative functions within a hospitality-focused environment at our Daytona Beach location.