Travel-Heavy Field Technician: POS & Networking

Level 10, LLC; Boston (MA); On-site; USD 55,000 - 85,000; Full time

Job summary

Level 10, LLC is seeking a Field Technician in Boston, MA to install, support, and maintain technology infrastructure and POS systems at customer sites nationwide. You will travel up to 100% and work independently on large deployments, low-voltage installs, and field service tasks.

The role requires strong technical installation skills, customer service, and problem-solving abilities, with effective communication to stakeholders and teams. On-site work and travel flexibility are essential.

Qualifications

• 5+ years in field service, low voltage installations, POS systems, networking, telecommunications, or tech deployments.
• Experience installing/troubleshooting structured cabling.
• Strong networking fundamentals and cabling standards.
• Excellent troubleshooting and problem-solving.
• Strong communication skills (verbal and written).
• Ability to travel extensively with a valid driver’s license.

Responsibilities

• Install, configure, troubleshoot, and support POS systems, networking gear, peripherals, and low-voltage infrastructure.
• Terminate CAT5e/CAT6 cabling, data jacks, patch panels, faceplates, and related hardware.
• Build and organize telecommunications closets with racks, patch panels, and cable management.
• Install and support fiber optic and copper cabling solutions.
• Perform equipment replacements, upgrades, repairs, and preventive maintenance.
• Conduct site surveys and assess installation requirements before projects.
• Participate in customer technology rollouts and field escalations.
• Provide support to technicians and project teams; communicate status and issues.
• Diagnose and resolve hardware, software, cabling, and connectivity issues.
• Identify active voice/data circuits and verify readiness.
• Attend safety meetings as required and document progress.
• Assist in documentation updates and service calls when not travelling.

Skills

Field service

Low voltage installations

POS systems

Networking

Telecommunications

Technology deployment

Tools

Procore

Company Cam

Job description

Level 10, LLC is seeking a Field Technician in Boston, MA to install, support, and maintain technology infrastructure and POS systems at customer sites nationwide. You will travel up to 100% and work independently on large deployments, low-voltage installs, and field service tasks.

The role requires strong technical installation skills, customer service, and problem-solving abilities, with effective communication to stakeholders and teams. On-site work and travel flexibility are essential.