Traveling Field Technician — POS & IT Installations

Level 10, LLC; Philadelphia (Philadelphia County); On-site; USD 65,000 - 95,000; Full time

Job summary

Level 10, LLC is seeking a Field Technician in Philadelphia, PA, to install and support POS systems, cabling, and network infrastructure on customer sites nationwide. The role involves up to 100% travel, independent work style, and serving as a liaison between field teams, project management, customers, and tech support.

The ideal candidate has strong installation skills, excellent customer service, and the ability to troubleshoot complex hardware and networks while delivering scalable

Qualifications

• 5+ years of experience in field service, low voltage installations, POS systems, networking, or technology deployment.
• Experience installing and troubleshooting structured cabling systems.
• Strong networking fundamentals and understanding of cabling standards.
• Excellent problem solving and communication skills.
• Ability to travel extensively and work independently with minimal supervision.

Responsibilities

• Install, configure, troubleshoot, and support POS systems, networking gear, peripherals, and low-voltage infra.
• Install and terminate CAT5e/CAT6 cabling, data jacks, patch panels, and related hardware.
• Build telecommunications closets with racks, patch panels, and cable management.
• Install and support fiber and copper cabling solutions.
• Perform replacements, upgrades, repairs, and preventive maintenance.
• Conduct site surveys and assess installation requirements before projects.
• Participate in customer technology rollouts and act as technical resource for field escalations.
• Diagnose and resolve hardware, software, cabling, and connectivity issues.
• Identify circuits and verify readiness; communicate status to stakeholders.
• Attend safety meetings and provide status updates and scope notes.
• Escalate complex issues while maintaining clear communication with customers.
• Assist in service tasks and documentation when not traveling.

Skills

Customer service

Troubleshooting

Communication

Independent work

Microsoft Office

Driver's license

Tools

Procore

Company Cam

Job description

Level 10, LLC is seeking a Field Technician in Philadelphia, PA, to install and support POS systems, cabling, and network infrastructure on customer sites nationwide. The role involves up to 100% travel, independent work style, and serving as a liaison between field teams, project management, customers, and tech support.

The ideal candidate has strong installation skills, excellent customer service, and the ability to troubleshoot complex hardware and networks while delivering scalable