Senior Field Technician: POS & Low-Voltage Deployments

Level 10, LLC; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Level 10, LLC is seeking a Field Technician in Atlanta, GA to install, support, troubleshoot, and maintain technology infrastructure and POS systems at customer locations nationwide.

The role requires extensive travel up to 100% and the ability to work independently while supporting large-scale deployments, low-voltage installations, and field service initiatives. Strong customer service and problem-solving skills are essential.

Qualifications

• 5+ years of field service, low-voltage installations, POS systems, networking, or technology deployments.
• Experience with structured cabling systems and data networking.
• Strong communication and problem-solving skills.

Responsibilities

• Install, configure, troubleshoot, and support point-of-sale systems, networking equipment, peripherals, and low-voltage infrastructure.
• Install and terminate CAT5e/CAT6 cabling, data jacks, patch panels, surface mount boxes, faceplates, and related hardware.
• Build and organize telecommunications closets with racks, patch panels, cable management systems, grounding systems, and cross-connects.
• Install and support fiber optic and copper cabling solutions.
• Perform equipment replacements, upgrades, repairs, and preventive maintenance.
• Conduct site surveys and assess installation requirements before project kickoff.
• Participate in customer technology rollouts.
• Serve as a technical resource for field escalations and support project teams.
• Diagnose and resolve hardware, software, cabling, and connectivity issues.
• Identify active voice and data circuits and verify readiness.
• Attend GC led safety meetings as required by job site.
• Communicate project status and issues to internal stakeholders and customers.
• Escalate complex technical issues while maintaining clear communication.
• When not traveling, assist in supporting project tasks and service calls.

Skills

Field service

Low voltage installations

POS systems

Networking

Cabling & structured cabling

Customer service

Travel frequently

Problem solving

Communication

Tools

Procore

Company Cam

Job description

Level 10, LLC is seeking a Field Technician in Atlanta, GA to install, support, troubleshoot, and maintain technology infrastructure and POS systems at customer locations nationwide.

The role requires extensive travel up to 100% and the ability to work independently while supporting large-scale deployments, low-voltage installations, and field service initiatives. Strong customer service and problem-solving skills are essential.