Field Technician: POS & Networking Pro | 100% Travel

Level 10, LLC; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Level 10, LLC in Phoenix, AZ is seeking a Field Technician to install, support, and maintain technology infrastructure and POS systems at customer locations across the country.

The role requires extensive travel up to 100%, strong problem-solving, customer service, and ability to work independently on large deployments and low-voltage installations.

You will collaborate with field teams, project management, and support staff to ensure milestones are met and installations run smoothly.

Qualifications

• 5+ years of experience in field service, low-voltage installations, POS systems, networking, telecommunications, or technology deployment.
• Experience installing and troubleshooting structured cabling systems.
• Strong understanding of networking fundamentals, cabling standards, and endpoint devices.
• Excellent troubleshooting and problem-solving skills.
• Strong verbal and written communication skills.

Responsibilities

• Install, configure, troubleshoot, and support POS systems, networking equipment, peripherals, and low-voltage infrastructure.
• Install and terminate CAT5e/CAT6 cabling, data jacks, patch panels, surface mount boxes, faceplates, and associated hardware.
• Build and organize telecommunications closets, including racks, patch panels, cable management systems, grounding systems, and cross-connects.
• Install and support fiber optic and copper cabling solutions.
• Perform equipment replacements, upgrades, repairs, and preventive maintenance.
• Conduct site surveys and assess installation requirements before project implementation.
• Participate in customer technology rollouts.
• Serve as a technical resource for field escalations and provide support to technicians and project teams.
• Diagnose and resolve hardware, software, cabling, and connectivity issues.
• Identify active voice and data circuits and verify operational readiness.
• Attend GC led safety meetings as required by job site.
• Communicate project status, installation challenges, site issues, and scope variances to internal stakeholders and customers.
• Escalate complex technical issues while maintaining clear communication with internal teams and customers.
• When not travelling, assist in supporting technical project tasks, procedural documentation updates, and service calls

Skills

Field technician

Low voltage installations

POS systems

Networking fundamentals

Troubleshooting

Customer service

Communication skills

Travel readiness

MS Office

Driver's license

Tools

Procore

Company Cam

Job description

Level 10, LLC in Phoenix, AZ is seeking a Field Technician to install, support, and maintain technology infrastructure and POS systems at customer locations across the country.

The role requires extensive travel up to 100%, strong problem-solving, customer service, and ability to work independently on large deployments and low-voltage installations.

You will collaborate with field teams, project management, and support staff to ensure milestones are met and installations run smoothly.