Travel Field Service Technician — Retail POS & Tech

Toshiba Global Commerce Solutions; Columbus (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Group health coverage

Employee Assistance Programs

Pre-tax spending accounts

401(k) plan

Life insurance

Pet Insurance

Employee discounts

Paid holidays and paid time off

Job summary

Toshiba Global Commerce Solutions is seeking an Associate Field Service Technician to maintain retail store technologies and POS equipment across various environments. Responsibilities include installation, diagnostics, repair, and on-site support with occasional travel.

The role requires a High School Diploma and 2+ years in electronics, with strong customer service, communication, and problem-solving skills. Training provided; overtime and weekend shifts possible.

Qualifications

• Must have high school diploma or equivalent.
• 2+ years of electronics-related experience.
• Basic knowledge of PC technology, network infrastructure, and retail devices.

Responsibilities

• Perform basic repairs and services on products and POS equipment.
• Travel within assigned territory to installations or service delivery projects.
• Document installation activities and maintain trunk stock.
• Ensure customer satisfaction and meet service level objectives.

Skills

Customer service

Communication

Problem solving

Time management

Education

High School Diploma

Job description

Toshiba Global Commerce Solutions is seeking an Associate Field Service Technician to maintain retail store technologies and POS equipment across various environments. Responsibilities include installation, diagnostics, repair, and on-site support with occasional travel.

The role requires a High School Diploma and 2+ years in electronics, with strong customer service, communication, and problem-solving skills. Training provided; overtime and weekend shifts possible.