Travel Field Service Technician – Retail POS & IT

Toshiba Global Commerce Solutions; Milwaukee (WI); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Group health coverage

Employee Assistance Programs

Company provided life insurance

Employee discounts

Generous paid holiday schedule

Job summary

Toshiba Global Commerce Solutions is seeking a Field Service Technician to independently service and repair retail store technologies and computer systems. This role involves installation, on-site troubleshooting, and maintaining customer equipment across various retail environments.

Candidates should be prepared for 100% travel, weekend/on-call coverage as needed, and flexible scheduling. A technical background with retail device knowledge is preferred and a strong commitment to safety and

Qualifications

• High School Diploma with 4+ years related experience or IT/Technical degree preferred.
• Willingness to travel 100% domestically/internationally; air travel may be required.
• Experience with PC tech, cash registers, POS equipment, and retail devices.

Responsibilities

• Operate in assigned territory repairing and servicing products.
• Travel to customer locations for installations, relocations, or upgrades.
• Communicate status and ensure customer satisfaction and timely service delivery.
• Plan travel and schedule work to meet customer objectives.

Skills

Technical aptitude

Customer service

Troubleshooting

Communication

Time management

Travel readiness

Education

High School Diploma

IT/Technical degree or cert

Tools

POS equipment

Networking basics

Test equipment

Job description

Toshiba Global Commerce Solutions is seeking a Field Service Technician to independently service and repair retail store technologies and computer systems. This role involves installation, on-site troubleshooting, and maintaining customer equipment across various retail environments.

Candidates should be prepared for 100% travel, weekend/on-call coverage as needed, and flexible scheduling. A technical background with retail device knowledge is preferred and a strong commitment to safety and