Travel Field Service Technician & Install Specialist

Arrow International Inc; New Jersey; Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Profit-sharing

Paid time off including a bonus week every July

Job summary

Join Arrow International Inc as a Field Service Technician in New Jersey. This role involves providing field service support, troubleshooting equipment, and user training. The position requires extensive travel exceeding 75% of the time and emphasizes customer satisfaction.

The ideal candidate has an associate degree in computer technologies and at least three years of relevant experience. Strong analytical skills and the ability to work independently are essential, as well as effective communication skills.

Qualifications

• Minimum of 3 years’ experience in electronic and PC technologies.
• Strong customer relations and phone skills.
• Must be self-motivated to work independently without supervision.

Responsibilities

• Provide technical support and perform installations.
• Document service activities and provide remote support.
• Assist customers with Arrow equipment configuration.

Skills

Diagnosing software and hardware problems

Analytical skills

Customer relations skills

Communication skills

PC, mechanical and electrical aptitude

Education

Associate degree in Computer Technologies

Tools

SQL

Windows Active Directory

Networking

MS Office

Job description

Join Arrow International Inc as a Field Service Technician in New Jersey. This role involves providing field service support, troubleshooting equipment, and user training. The position requires extensive travel exceeding 75% of the time and emphasizes customer satisfaction.

The ideal candidate has an associate degree in computer technologies and at least three years of relevant experience. Strong analytical skills and the ability to work independently are essential, as well as effective communication skills.