Travel‑Ready Field Service Technician: Installations & Support

LVD North America; United States; Remote; USD 52,000 - 56,000; Full time

Benefits offered by this job

Medical and dental plans

401(k) savings plan with company match

Paid vacation and holidays

Job summary

A technical company is seeking a Technical Representative to deliver exceptional service during product installations and provide ongoing technical support. The candidate will execute service duties, communicate with customers, and document machine data. Requires a Technical Associate's Degree and two years of hands-on experience. Travel up to 100% is necessary. This full-time role offers a competitive salary and a comprehensive benefits package, including medical, dental, and retirement plans.

Qualifications

• Minimum of two years of hands-on electronic/assembly repair experience.
• Willingness to travel domestically up to 100% for customer service.

Responsibilities

• Execute technical field service duties and customer training.
• Deliver exceptional customer service at customer sites.
• Document machine data and service history accurately.
• Communicate with regional managers to meet customer expectations.

Skills

Customer service expertise

Technical proficiency with computer systems

Experience with electronics and machinery

Excellent communication skills

Time management

Education

Two-year Technical Associate's Degree

Tools

Multimeters

Oscilloscopes

Job description

A technical company is seeking a Technical Representative to deliver exceptional service during product installations and provide ongoing technical support. The candidate will execute service duties, communicate with customers, and document machine data. Requires a Technical Associate's Degree and two years of hands-on experience. Travel up to 100% is necessary. This full-time role offers a competitive salary and a comprehensive benefits package, including medical, dental, and retirement plans.