Field Service Technician: Install, Repair & Travel Support

Evolv Technology; Newark (NJ); Hybrid; USD 41,328 - 55,104; Full time

Benefits offered by this job

Equity

Medical, dental, and vision insurance

Health Savings Account (HSA)

401(k) plan with company match

Flexible Paid Time Off (PTO)

Tuition reimbursement

Subscription to Calm

Job summary

A leading security technology firm is seeking a Field Service Technician in Newark, NJ. This role involves delivering exceptional customer service, performing technical installations, and repairs of security products. Candidates must have strong troubleshooting abilities and the capacity to build lasting relationships with clients. The position requires significant travel (up to 75-85%) for on-site support, along with excellent communication and project management skills. A competitive salary within $30-$40/hour plus benefits is offered.

Qualifications

• Understanding the technical aspects of the products, including hardware and software components.
• Proficiency in diagnosing and resolving hardware and software issues using diagnostic tools.
• Ability to establish long-lasting relationships with clients.

Responsibilities

• Help ensure seamless customer rollout of products, support demos and installations.
• Independently resolve technical issues and perform repairs.
• Manage time effectively to complete work orders on schedule.

Skills

Product Knowledge

Troubleshooting

Customer Relationship Building

Project Management

Adaptability

Job description

A leading security technology firm is seeking a Field Service Technician in Newark, NJ. This role involves delivering exceptional customer service, performing technical installations, and repairs of security products. Candidates must have strong troubleshooting abilities and the capacity to build lasting relationships with clients. The position requires significant travel (up to 75-85%) for on-site support, along with excellent communication and project management skills. A competitive salary within $30-$40/hour plus benefits is offered.