Field Service Technician: Gaming Equipment Installations

Arrow International Inc; Indiana (PA); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Arrow International Inc is seeking a Field Service Technician in Indiana. The role involves diagnosing and resolving software/hardware issues, logging service calls, and providing remote support. Candidates should have an associate degree in Computer Technologies or experience, with 3 years in electronic technologies expected. Skills in SQL, Windows, and networking are required. Heavy travel up to 75% is expected, alongside installation duties in various environments. Excellent communication and analytical skills are essential for this position.

Qualifications

• Associates degree or applicable experience in computer technologies.
• Minimum 3 years of training in electronic and PC technologies.
• Experience with SQL and Windows Active Directory.

Responsibilities

• Diagnose software/hardware problems effectively.
• Log service calls in Salesforce.
• Provide remote phone support.

Skills

Analytical skills

Customer relations

Written communication

Verbal communication

Mechanical aptitude

Education

Associate degree in Computer Technologies

3 years training or experience in electronic and PC technologies

Tools

SQL

Windows OS

Networking

MS Office

Job description

Arrow International Inc is seeking a Field Service Technician in Indiana. The role involves diagnosing and resolving software/hardware issues, logging service calls, and providing remote support. Candidates should have an associate degree in Computer Technologies or experience, with 3 years in electronic technologies expected. Skills in SQL, Windows, and networking are required. Heavy travel up to 75% is expected, alongside installation duties in various environments. Excellent communication and analytical skills are essential for this position.