Field Service Technician: Installations, Support & Travel

Elgen Staffing; New York (NY); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Unknown is seeking a Field Service Technician in Queens, NY to install new products, start up equipment, perform testing, and train customers.

The role requires hands-on repair experience, ability to read blueprints and schematics, document service history, and support sales with product demonstrations. Domestic travel up to 100% is expected; occasional international travel may occur. Strong IT skills and CAD/CAM experience are a plus.

Qualifications

• Two‑year technical degree or equivalent training; military/industrial exp accepted.
• Minimum two years hands-on electronic/assembly repair experience.
• Experience with CNC fabrication machinery is strongly desired.
• Willingness to travel up to 100% domestically.
• Proficient with Microsoft Office; basic IT/CAD/CAM knowledge is a plus.

Responsibilities

• Install new products, perform start-up, functional testing and customer training.
• Represent the company at customer locations delivering exceptional service.
• Read and interpret blueprints, drawings, schematics, manuals and specs.
• Document machine data and service history.
• Assist customers with parts identification and ordering.
• Demonstrate products to support sales as needed.
• Travel domestically up to 100% and occasionally internationally.

Skills

Electrical repair

Electronics testing

Field service

Customer service

Education

Two-year technical associate’s degree in Mechanical/Electrical/Laser Technology

Tools

Multimeters

Oscilloscopes

CAD/CAM

BIOS

Networking

Windows OS

Job description

Unknown is seeking a Field Service Technician in Queens, NY to install new products, start up equipment, perform testing, and train customers.

The role requires hands-on repair experience, ability to read blueprints and schematics, document service history, and support sales with product demonstrations. Domestic travel up to 100% is expected; occasional international travel may occur. Strong IT skills and CAD/CAM experience are a plus.