Field Service Technician – Travel‑Heavy, Precision Equipment

Elgen Staffing; Newark (NJ); Presencial; USD 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Descripción de la vacante

Elgen Staffing represents a global manufacturer seeking a Field Service Technician in Newark, NJ. The role focuses on installing new products, servicing equipment, and providing technical support to customers on-site or remotely as needed.

The candidate will read blueprints, document service history, and travel up to 100% domestically, with occasional international support. A two-year technical degree and hands-on repair experience are required, with CAD/CAM and CAD skills a plus.

Formación

• Two-year technical degree or equivalent training is required.
• Minimum two years hands-on electronic/assembly repair, CNC machinery repair strongly desired.
• Valid driver’s license and credit card.
• Willingness to travel domestically up to 100%.
• Proficient with Microsoft Office and internal networks.
• Experience with BIOS, operating systems, networking; CAD/CAM a plus.
• Experience using multimeters and oscilloscopes.
• Ability to lift up to 50 pounds and work in dusty/noisy environments.

Responsabilidades

• Perform field service duties including installations, start-up, functional testing, and customer training.
• Act as a professional company representative delivering excellent service at customer sites.
• Read and work with blueprints, drawings, schematics, manuals, and specs.
• Document machine data and service history.
• Assist customers with parts identification and ordering.
• Demonstrate products to support sales when needed.
• Communicate with regional managers to relay information and manage expectations.
• Submit weekly service reports and expense communications.
• Recommend changes based on field activity.
• Travel domestically up to 100% and occasionally internationally.

Conocimientos

Hands-on repair

Customer service

Blueprint reading

MS Office

Electrical/Electronic

CAD/CAM knowledge

Travel readiness

Educación

Two-year Technical Associate’s Degree (Mechanical, Electrical, or Laser Technology)

Military/industrial training equivalent

Herramientas

CAD/CAM

Multimeters

Oscilloscopes

Computer hardware troubleshooting

Descripción del empleo

Elgen Staffing represents a global manufacturer seeking a Field Service Technician in Newark, NJ. The role focuses on installing new products, servicing equipment, and providing technical support to customers on-site or remotely as needed.

The candidate will read blueprints, document service history, and travel up to 100% domestically, with occasional international support. A two-year technical degree and hands-on repair experience are required, with CAD/CAM and CAD skills a plus.