Field Service Technician – Travel‑Heavy, Precision Equipment

Elgen Staffing; Newark (NJ); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Elgen Staffing represents a global manufacturer seeking a Field Service Technician in Newark, NJ. The role focuses on installing new products, servicing equipment, and providing technical support to customers on-site or remotely as needed.

The candidate will read blueprints, document service history, and travel up to 100% domestically, with occasional international support. A two-year technical degree and hands-on repair experience are required, with CAD/CAM and CAD skills a plus.

Qualifications

• Two-year technical degree or equivalent training is required.
• Minimum two years hands-on electronic/assembly repair, CNC machinery repair strongly desired.
• Valid driver’s license and credit card.
• Willingness to travel domestically up to 100%.
• Proficient with Microsoft Office and internal networks.
• Experience with BIOS, operating systems, networking; CAD/CAM a plus.
• Experience using multimeters and oscilloscopes.
• Ability to lift up to 50 pounds and work in dusty/noisy environments.

Responsibilities

• Perform field service duties including installations, start-up, functional testing, and customer training.
• Act as a professional company representative delivering excellent service at customer sites.
• Read and work with blueprints, drawings, schematics, manuals, and specs.
• Document machine data and service history.
• Assist customers with parts identification and ordering.
• Demonstrate products to support sales when needed.
• Communicate with regional managers to relay information and manage expectations.
• Submit weekly service reports and expense communications.
• Recommend changes based on field activity.
• Travel domestically up to 100% and occasionally internationally.

Skills

Hands-on repair

Customer service

Blueprint reading

MS Office

Electrical/Electronic

CAD/CAM knowledge

Travel readiness

Education

Two-year Technical Associate’s Degree (Mechanical, Electrical, or Laser Technology)

Military/industrial training equivalent

Tools

CAD/CAM

Multimeters

Oscilloscopes

Computer hardware troubleshooting

Job description

Elgen Staffing represents a global manufacturer seeking a Field Service Technician in Newark, NJ. The role focuses on installing new products, servicing equipment, and providing technical support to customers on-site or remotely as needed.

The candidate will read blueprints, document service history, and travel up to 100% domestically, with occasional international support. A two-year technical degree and hands-on repair experience are required, with CAD/CAM and CAD skills a plus.