Travel Experience Coordinator

Hopesglobalgetaways; Hamilton (OH); À distance; USD 30 000 - 39 000; Plein temps

Résumé du poste

Hope’s Global Getaways is seeking Travel Experience Coordinators to join our fully remote team. You will help clients shape vacation plans by researching options, coordinating services, and organizing details throughout the process.

This role suits individuals who enjoy helping others, managing information, comparing choices, and working independently. Training and ongoing support are provided to those new to travel planning.

Qualifications

• Excellent written and verbal communication skills.
• Professional and customer-focused approach.
• Strong organization and attention to detail.
• Comfortable researching and evaluating options online.
• Ability to manage multiple client requests and planning timelines.
• Dependable follow-up and time-management skills.
• Willingness to learn digital tools, supplier systems, and booking platforms.
• Basic computer proficiency and reliable internet access.
• Must be at least 18 years of age.
• Must be legally eligible to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another qualifying region.

Responsabilités

• Gather information about each client's destination preferences, travel dates, budget, interests, and special requests.
• Research resorts, hotels, cruises, transportation, tours, excursions, activities, and vacation packages.
• Narrow down suitable options and explain key differences to help clients make informed decisions.
• Coordinate selected services through approved supplier resources and booking platforms.
• Keep reservation details, confirmations, schedules, and planning notes organized and current.
• Monitor upcoming deadlines and follow up on information, decisions, or documents still needed.
• Provide updates and assist with routine booking changes or planning questions.
• Maintain accurate client records while continuing to build destination and supplier knowledge.

Connaissances

Communication

Organization

Independent work

Digital tools

Research online

Time management

Self-motivation

Attention to detail

Eligibility to work (18+)

Description du poste

Position Summary

We are looking for organized, service-minded individuals to join our remote team as Travel Experience Coordinators. In this role, you will help clients shape vacation plans by researching suitable options, coordinating requested services, and keeping important details organized throughout the process.

This opportunity is a good fit for individuals who enjoy helping others, managing information, comparing choices, and working independently. No previous professional travel experience is required. Training and ongoing support are available.

What You'll Do

• Gather information about each client's destination preferences, travel dates, budget, interests, and special requests.
• Research resorts, hotels, cruises, transportation, tours, excursions, activities, and vacation packages.
• Narrow down suitable options and explain key differences to help clients make informed decisions.
• Coordinate selected services through approved supplier resources and booking platforms.
• Keep reservation details, confirmations, schedules, and planning notes organized and current.
• Monitor upcoming deadlines and follow up on information, decisions, or documents still needed.
• Provide updates and assist with routine booking changes or planning questions.
• Maintain accurate client records while continuing to build destination and supplier knowledge.

Opportunity Details

• Fully remote with flexible scheduling
• Independent opportunity; not a traditional hourly or salaried employee position
• Training available for individuals entering the travel industry
• Ongoing supplier and destination education
• Access to team guidance and professional development resources
• Performance-based incentives and recognition opportunities
• Qualifying travel-related discounts and industry benefits
• Continued opportunities to strengthen planning, coordination, and client-service skills

Qualifications

• Strong written and verbal communication skills
• Professional and customer-focused approach
• Strong organization and attention to detail
• Comfortable researching and evaluating options online
• Ability to manage multiple client requests and planning timelines
• Dependable follow-up and time-management skills
• Comfortable adapting when details or priorities change
• Self-motivated and able to work independently
• Willingness to learn digital tools, supplier systems, and booking platforms
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must be legally eligible to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another qualifying region