Experience Planning Coordinator

Hope’s Global Getaways; Sanford (FL); Remote; USD 35,000 - 42,000; Full time

Benefits offered by this job

Training provided

Remote work

Job summary

Hope’s Global Getaways is seeking Experience Planning Coordinators to help clients design vacation experiences by gathering preferences, researching suitable possibilities, and coordinating services.

This fully remote role emphasizes independent work, strong organization, and ongoing support. Training and access to supplier networks help you build expertise in destinations and experiences.

Qualifications

• Clear and professional communication abilities.
• Strong organizational skills with attention to detail.
• Comfortable conducting research and evaluating multiple options.
• Ability to manage timelines, follow-ups, and changing priorities.
• Customer-focused approach with reliable follow-through.

Responsibilities

• Gather details about client preferences, destinations of interest, travel dates, budget range, activities, and special requests.
• Explore resorts, hotels, cruises, transportation, tours, excursions, attractions, and vacation packages that align with each request.
• Review available possibilities and help clients identify options that best match their priorities.
• Coordinate selected services through approved supplier systems and booking resources.
• Organize confirmations, schedules, reservation information, deadlines, and other important planning details.
• Monitor outstanding items and follow up with clients when additional information or decisions are needed.
• Provide clear updates and assist with routine planning adjustments when circumstances change.
• Maintain accurate records while expanding knowledge of destinations, suppliers, and vacation experiences.

Skills

Clear communication

Organization skills

Research skills

Time management

Customer focus

Job description

About the Opportunity

We are looking for detail-oriented, dependable individuals to join our remote team as Experience Planning Coordinators. In this role, you will help clients organize vacation experiences by gathering important information, researching suitable possibilities, and coordinating the services that bring each plan together.

This opportunity is ideal for individuals who enjoy creating organized plans, researching options, communicating with clients, and keeping multiple details on track. No previous professional travel experience is required. Training, resources, and ongoing support are available.

Your Responsibilities

• Gather details about client preferences, destinations of interest, travel dates, budget range, activities, and special requests.
• Explore resorts, hotels, cruises, transportation, tours, excursions, attractions, and vacation packages that align with each request.
• Review available possibilities and help clients identify options that best match their priorities.
• Coordinate selected services through approved supplier systems and booking resources.
• Organize confirmations, schedules, reservation information, deadlines, and other important planning details.
• Monitor outstanding items and follow up with clients when additional information or decisions are needed.
• Provide clear updates and assist with routine planning adjustments when circumstances change.
• Maintain accurate records while continuing to expand knowledge of destinations, suppliers, and vacation experiences.

Opportunity Structure

• Fully remote with scheduling flexibility
• Independent opportunity rather than a traditional hourly or salaried employee role
• Training available for individuals without previous professional travel experience
• Ongoing supplier, destination, and product education
• Access to team guidance and professional development resources
• Performance-based incentives and recognition opportunities
• Qualifying travel-related discounts and industry benefits
• Continued opportunities to strengthen planning, organization, and client-service skills

What We’re Looking For

• Clear and professional communication skills
• Strong organizational ability and attention to detail
• Comfortable conducting research and evaluating multiple options
• Ability to manage timelines, follow-up items, and changing priorities
• Dependable follow-through and good time-management habits
• Customer-focused approach with a willingness to assist others
• Comfortable working independently and managing responsibilities
• Willingness to learn digital tools, supplier platforms, and booking systems
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must be legally eligible to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another qualifying region