Virtual Experience Coordinator

Hope’s Global Getaways; Laurel (MD); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Fully remote opportunity

Flexible scheduling (part-time or full

Beginner-friendly training

Travel discounts and industry benefits

Ongoing education resources

Job summary

Hope’s Global Getaways seeks motivated individuals to join our remote team as Virtual Experience Coordinators. You will research vacation options, coordinate services, and clearly communicate important details to clients throughout the planning process.

This flexible role suits those who enjoy researching possibilities, staying organized, and communicating effectively in a virtual environment. Training is provided and no prior travel experience is required.

Qualifications

• Strong written and verbal communication skills.
• Professional, approachable, service-focused attitude.
• Strong organization and attention to detail.
• Ability to manage several client requests, tasks and deadlines.
• Comfortable researching information and comparing options.
• Willingness to learn digital tools and online systems.
• Reliable follow-through and time-management skills.
• Adaptable and solution-focused when plans change.

Responsibilities

• Connect with clients to learn preferences and budgets for vacations.
• Research accommodations, cruises, transportation, tours, and activities.
• Coordinate services and keep reservation details organized.
• Provide timely updates and follow up on outstanding items.
• Review details for accuracy and monitor deadlines.

Skills

Communication

Organization

Time management

Research

Remote work

Self-motivation

Attention to detail

Problem solving

Independent work

Job description

About the Opportunity

We are seeking motivated, detail-oriented individuals to join our remote team as Virtual Experience Coordinators. In this role, you will help clients organize vacation plans by researching available options, coordinating requested services, and making sure important details are clearly communicated throughout the process.

This opportunity is well suited for individuals who enjoy working with people, managing information, researching possibilities, and staying organized in a virtual environment. Previous travel-industry experience is not required. Training and continued educational resources are provided.

Key Responsibilities

• Connect with clients to learn about their preferred destinations, travel dates, vacation interests, budget, and special requests.
• Research accommodations, cruises, transportation, tours, excursions, activities, and other vacation options using approved resources.
• Help coordinate selected services and keep reservation information, confirmations, schedules, and itinerary details organized.
• Provide clients with timely updates, answer routine planning questions, follow up on outstanding items, and assist with standard changes when necessary.
• Review details for accuracy, monitor important deadlines, maintain organized client records, and continue developing destination and supplier knowledge.

What We Provide

• Fully remote opportunity with flexible part-time and full-time scheduling
• Structured onboarding and beginner-friendly training
• No previous professional travel experience required
• Ongoing team guidance and access to educational resources
• Supplier and destination learning opportunities
• Opportunities to develop coordination, customer service, communication, and research skills
• Professional development and potential growth opportunities
• Performance-based incentives and recognition opportunities
• Qualifying travel discounts and industry-related benefits
• Collaborative virtual team environment

Qualifications

• Strong written and verbal communication skills
• Professional, approachable, and service-focused attitude
• Strong organization and attention to detail
• Ability to manage several client requests, tasks, and deadlines
• Comfortable researching information and comparing different options
• Willingness to learn digital tools, supplier platforms, and online systems
• Reliable follow-through and effective time-management skills
• Adaptable and solution-focused when plans or priorities change
• Self-motivated and comfortable working independently in a remote environment
• Basic computer proficiency and dependable internet access
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region