Remote Services Coordinator

Hopesglobalgetaways; Hopewell (VA); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible scheduling

Remote work environment

Training provided

Travel discounts

Educational resources

Job summary

Hope’s Global Getaways is seeking a Remote Services Coordinator to assist clients with vacation arrangements. You will research options, coordinate services, and keep itineraries up to date from a fully remote setting.

This role emphasizes organization, clear communication, and the ability to work independently. Training is provided, and you’ll join a supportive virtual team with ongoing education resources and travel-related learning opportunities.

Qualifications

• Strong written and verbal communication is essential.
• Ability to stay organized and manage multiple tasks.
• Detail orientation and accurate data handling.
• Willingness to learn online systems and supplier platforms.

Responsibilities

• Gather client preferences and travel details.
• Research and compare resorts, hotels, cruises, transportation, tours, activities.
• Coordinate services and organize confirmations, itineraries, and schedules.
• Provide updates and answer routine questions to clients.
• Review data accuracy and maintain up-to-date client records.

Skills

Communication skills

Customer service

Organization

Time management

Research skills

Tech savvy

Independent work

Attention to detail

Reliable internet

Job description

Position Overview

We are seeking organized, dependable individuals to join our remote team as Remote Services Coordinator. In this role, you will help clients manage vacation-related arrangements by researching available options, coordinating selected services, and keeping important information accurate and up to date.

This opportunity is a strong fit for individuals who enjoy helping people, managing details, staying organized, and working independently in a virtual environment. Previous travel-industry experience is not required. Training and continued educational resources are provided.

What You'll Do

• Gather information about each client's preferred destinations, travel dates, budget, interests, and special requests.
• Research and compare resorts, hotels, cruises, transportation, tours, excursions, activities, and other vacation services using approved resources.
• Coordinate requested services and organize confirmations, reservation details, schedules, and itinerary information.
• Keep clients informed by providing updates, answering routine questions, following up on outstanding items, and assisting with standard changes when necessary.
• Review information for accuracy, track important dates and deadlines, maintain current client records, and continue expanding destination and supplier knowledge.

What This Opportunity Offers

• Fully remote opportunity with flexible part-time and full-time scheduling
• Beginner-friendly onboarding and structured training
• No previous professional travel experience required
• Ongoing team guidance and access to educational resources
• Supplier and destination learning opportunities
• Opportunities to build coordination, customer service, communication, and research skills
• Professional development and potential growth opportunities
• Performance-based incentives and recognition opportunities
• Qualifying travel discounts and industry-related benefits
• Supportive virtual team environment

Qualifications

• Strong written and verbal communication skills
• Professional and service-oriented approach
• Excellent organization and attention to detail
• Ability to manage multiple client requests, services, and deadlines
• Comfortable researching information and evaluating different options
• Willingness to learn online systems, digital tools, and supplier platforms
• Dependable follow-through and effective time-management skills
• Adaptable and resourceful when client needs or priorities change
• Self-motivated and comfortable working independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying countries