Experience Booking Coordinator

Hopesglobalgetaways; Mechanicsburg (Cumberland County); Remote; USD 25.000 - 39.000; Teilzeit

Benefits dieser Stelle

Fully remote work

Structured onboarding

Training resources

Travel discounts

Zusammenfassung

Hope’s Global Getaways is seeking organized, service-focused individuals to join our remote team as Experience Booking Coordinators. You will assist clients turning vacation ideas into organized arrangements by researching options and coordinating services.

This role suits people who enjoy helping others, comparing choices, and managing details while working independently. Prior travel-industry experience isn’t required; we provide onboarding and ongoing training and access to resources and

Qualifikationen

• Strong written and verbal communication skills.
• Friendly, professional, customer-focused approach.
• Strong organization and attention to detail.
• Ability to manage multiple bookings, requests, and deadlines.
• Comfortable conducting online research and comparing available options.
• Willingness to learn reservation systems and supplier platforms.
• Dependable follow-through and time-management.
• Adaptive and resourceful when client needs or arrangements change.

Aufgaben

• Speak with clients to understand destinations, travel dates, budget, interests, and requests.
• Research hotels, cruises, transportation, tours, packages.
• Assist with booking by coordinating services and organizing confirmations and itineraries.
• Maintain clear client communication with updates and follow-ups.
• Review reservation information for accuracy and deadlines.

Kenntnisse

Communication skills

Customer-focused

Attention to detail

Time management

Independent work

Research online

Adaptability

Computer literacy

18+ years old

US/qualifying region resident

Jobbeschreibung

Position Overview

We are looking for organized, service-focused individuals to join our remote team as Experience Booking Coordinators. In this role, you will assist clients with turning vacation ideas into organized arrangements by researching available options, coordinating selected services, and keeping booking details accurate and easy to follow.

This opportunity is a good fit for individuals who enjoy helping people, comparing choices, managing details, and working independently. Previous travel-industry experience is not required. Training and continued educational resources are provided.

What You'll Do

• Speak with clients to understand their preferred destinations, travel dates, budget, interests, and special requests.
• Research hotels, resorts, cruises, transportation, tours, excursions, activities, and vacation packages that align with individual needs.
• Support the booking process by coordinating selected services and organizing confirmations, reservation information, schedules, and itinerary details.
• Maintain clear communication with clients by providing updates, following up on pending items, answering routine questions, and assisting with standard booking changes.
• Review reservation information for accuracy, monitor important deadlines, maintain organized client records, and continue developing destination and supplier knowledge.

What This Opportunity Offers

• Fully remote opportunity with flexible part-time and full-time scheduling
• Beginner-friendly onboarding and structured training
• No previous professional travel experience required
• Ongoing team guidance and access to educational resources
• Supplier and destination learning opportunities
• Opportunities to develop booking, customer service, research, and organizational skills
• Professional development and potential growth opportunities
• Performance-based incentives and recognition opportunities
• Qualifying travel discounts and industry-related benefits
• Collaborative virtual team environment

Qualifications

• Strong written and verbal communication skills
• Friendly, professional, and customer-focused approach
• Strong organization and attention to detail
• Ability to manage multiple bookings, requests, and deadlines
• Comfortable conducting online research and comparing available options
• Willingness to learn reservation systems, supplier platforms, and digital tools
• Dependable follow-through and effective time-management skills
• Adaptable and resourceful when client needs or arrangements change
• Self-motivated and comfortable working independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region