Trauma-Informed Front Desk & Client Services Coordinator

Community Medical Services; Tucson (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Disability insurance

Life insurance

Paid time off

401K with match

Tuition reimbursement

Employee assistance program

Professional development

Job summary

Community Medical Services in Arizona seeks a Client Services Coordinator to greet clients and manage the front desk with professionalism and trauma-informed care. You will coordinate client care, schedule appointments, handle walk-ins, and support intake processes in a fast-paced outpatient setting.

The role emphasizes compassion, confidentiality, and teamwork, with benefits including health insurance, retirement plan, and professional development opportunities.

Qualifications

• High school diploma or GED required.
• 1+ years of customer service experience.
• 1+ years front desk experience, preferably in healthcare.
• Hospital front desk or multi-physician front desk experience preferred.

Responsibilities

• Greet and assist clients in person and over the phone.
• Answer phone calls professionally and courteously.
• Manage high-volume patient flow in a fast-paced clinic.
• Schedule appointments and assist with walk-ins/intake processes.
• Enter demographic data and maintain accurate electronic health records.

Skills

Communication skills

Customer service

Front desk

HIPAA compliance

Team player

Multitasking

Cultural competency

Confidentiality

Job description

Community Medical Services in Arizona seeks a Client Services Coordinator to greet clients and manage the front desk with professionalism and trauma-informed care. You will coordinate client care, schedule appointments, handle walk-ins, and support intake processes in a fast-paced outpatient setting.

The role emphasizes compassion, confidentiality, and teamwork, with benefits including health insurance, retirement plan, and professional development opportunities.