Trauma-Informed Front Desk & Client Care Coordinator

Community Medical Services; Colorado; On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Subsidized medical/dental/vision

Health Savings Account

Disability insurance (short & long‑trm

Life insurance

Paid sick, vacation and holidays

401K retirement plan with match

Education reimbursement

Employee assistance program

Professional development

Job summary

Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic. Under the supervision of the Clinic Manager, you will greet clients and visitors with professionalism and a trauma-informed approach, coordinating care, scheduling appointments, and assisting with walk-ins.

In this full-time role, you will contribute to a supportive work environment, maintain accurate records in the electronic health record, and participate in ongoing professional

Qualifications

• 1+ years of customer service experience required.
• 1+ years of front desk experience, preferably in healthcare.
• Must have valid driver’s license and MVR clearance for applicable states.
• Will travel to bank for cash deposits as needed.

Responsibilities

• Greet and assist clients in person and by phone.
• Manage high-volume patient flow in a fast-paced environment.
• Schedule follow-up appointments and walk-in intake processes.
• Verify insurance eligibility and billing in the EHR.
• Maintain a welcoming lobby and organize the reception area.
• Ensure confidentiality per HIPAA and 42 CFR.

Skills

Customer service

Front desk

Communication

Organizational skills

Microsoft Office

EHR

Education

High School Diploma/GED

Tools

Microsoft Office

EHR system

Job description

Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic. Under the supervision of the Clinic Manager, you will greet clients and visitors with professionalism and a trauma-informed approach, coordinating care, scheduling appointments, and assisting with walk-ins.

In this full-time role, you will contribute to a supportive work environment, maintain accurate records in the electronic health record, and participate in ongoing professional