Client Care Coordinator – Medical Front Desk

Prisma Community Care; Phoenix (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

200 hours PTO

13 paid holidays

Medical/Dental/Vision insurance

Life/Disability insurance

EAP

Retirement savings

Job summary

Prisma Community Care in Phoenix, AZ seeks a Client Care Coordinator to deliver friendly frontline service. You will manage the front desk, answer calls, schedule appointments, and enter data while maintaining accurate records in the EMR system.

You’ll verify insurance, confirm provider appointments, and support a patient-centered environment that values equity and responsive care for diverse communities.

Qualifications

• Front desk experience and customer service orientation are required.
• Ability to establish rapport with culturally diverse populations is essential.
• Experience working in a mission-driven environment with a diverse clientele is valued.

Responsibilities

• Check in clients and visitors for appointments.
• Answer incoming calls and schedule appointments.
• Perform data entry for client paperwork and EMR updates.
• Verify insurance for patient appointments and confirm provider schedules.
• Scan documents into the EMR system.

Skills

Front Office/Customer Service

Communication with diverse populations

Multi-tasking / detail oriented

Education

High School diploma/GED

Tools

eClinicalWorks EMR

Job description

Prisma Community Care in Phoenix, AZ seeks a Client Care Coordinator to deliver friendly frontline service. You will manage the front desk, answer calls, schedule appointments, and enter data while maintaining accurate records in the EMR system.

You’ll verify insurance, confirm provider appointments, and support a patient-centered environment that values equity and responsive care for diverse communities.