Trauma-Informed Community Technician (Evenings)

BRC - Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health insurance starting Day One

Dental insurance starting Day One

3+ weeks vacation

12 holidays

403(b) retirement plan with employer**

Tuition assistance

Paid training opportunities

Staff wellbeing

Job summary

Bowery Residents' Committee, Inc. is seeking a Community Technician in Brooklyn, NY. This full-time role offers 37.5 hours per week with a 24/7 program and mandatory overtime, focused on providing supportive, crisis-informed services to residents.

The position emphasizes staying calm under pressure, compassionate engagement, and adherence to safety and documentation protocols. Training and certification opportunities are provided to enhance professional growth.

Qualifications

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to remain calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.

Responsibilities

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Job description

Bowery Residents' Committee, Inc. is seeking a Community Technician in Brooklyn, NY. This full-time role offers 37.5 hours per week with a 24/7 program and mandatory overtime, focused on providing supportive, crisis-informed services to residents.

The position emphasizes staying calm under pressure, compassionate engagement, and adherence to safety and documentation protocols. Training and certification opportunities are provided to enhance professional growth.