Overnight Community Technician — Trauma-Informed Crisis Support

BRC - Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health insurance starting Day One

3+ weeks vacation

403(b) retirement plan

Tuition assistance

Job summary

BOWERY RESIDENTS' COMMITTEE, INC. is hiring a Community Technician in Brooklyn, NY to ensure a safe, respectful living environment for residents on a 24/7 program. The role involves night shifts Thursday through Monday, 12am–8:30am, with mandatory overtime and 37.5 hours per week.

Training will cover trauma-informed care, de-escalation, and documentation. Responsibilities include monitoring rounds, responding to crises, assisting with meals and logistics, and supporting fire safety and security.

Qualifications

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to remain calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.

Responsibilities

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Skills

Strong communication

Basic computer proficiency

Education

High School diploma or GED

Job description

BOWERY RESIDENTS' COMMITTEE, INC. is hiring a Community Technician in Brooklyn, NY to ensure a safe, respectful living environment for residents on a 24/7 program. The role involves night shifts Thursday through Monday, 12am–8:30am, with mandatory overtime and 37.5 hours per week.

Training will cover trauma-informed care, de-escalation, and documentation. Responsibilities include monitoring rounds, responding to crises, assisting with meals and logistics, and supporting fire safety and security.