Trauma-Informed Community Technician | Crisis & Safety

Bowery Residents' Committee; New York (NY); Sur place; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health and dental insurance starting D

3+ weeks vacation, 12 holidays, pluss

403(b) retirement plan with employer

Tuition assistance and paid training

Flexible Spending Accounts

Résumé du poste

Bowery Residents' Committee is seeking a Community Technician for a full-time 37.5-hour week in our 24/7 program. You’ll be a steady, trusted presence for individuals experiencing homelessness, supporting people in moments of crisis, uncertainty, or transition while maintaining a safe, orderly residential environment.

Daily duties include trauma-informed engagement, de-escalation, responding to conflicts and safety concerns, screening residents and visitors, providing emergency support (First

Qualifications

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to remain calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.

Responsabilités

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Connaissances

Communication skills

Computer literacy

Formation

High School diploma or GED

Description du poste

Bowery Residents' Committee is seeking a Community Technician for a full-time 37.5-hour week in our 24/7 program. You’ll be a steady, trusted presence for individuals experiencing homelessness, supporting people in moments of crisis, uncertainty, or transition while maintaining a safe, orderly residential environment.

Daily duties include trauma-informed engagement, de-escalation, responding to conflicts and safety concerns, screening residents and visitors, providing emergency support (First