Trauma-Informed Community Technician

brc; New York (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance starting Day One

Dental insurance starting Day One

3+ weeks vacation

12 holidays

403(b) retirement plan

Tuition assistance

Paid training opportunities

Flexible Spending Accounts

Staff wellbeing

Job summary

BRC is seeking a Community Technician to provide frontline support for individuals experiencing homelessness, with a focus on keeping residents safe and supported across shifts. The role emphasizes crisis response, trauma-informed engagement, and meticulous documentation.

You'll gain exposure to care coordination concepts and receive sponsored certifications, with opportunities for career growth within a mission-driven team.

Qualifications

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to remain calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.

Responsibilities

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Skills

Communication

Basic computer skills

Education

High School diploma or GED

Job description

BRC is seeking a Community Technician to provide frontline support for individuals experiencing homelessness, with a focus on keeping residents safe and supported across shifts. The role emphasizes crisis response, trauma-informed engagement, and meticulous documentation.

You'll gain exposure to care coordination concepts and receive sponsored certifications, with opportunities for career growth within a mission-driven team.