Trauma-Informed Community Technician

Bowery Residents' Committee; New York (NY); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health and dental insurance starting 0

3+ weeks vacation, 12 holidays, plus S

403(b) retirement plan with employer?

Tuition assistance and paid training

Flexible Spending Accounts (healthcare

A mission-driven team committed to sta

Job summary

BOWERY RESIDENTS' COMMITTEE seeks a Community Technician to maintain a safe, supportive home for residents experiencing homelessness. You’ll respond to crises, conduct rounds, document incidents, and support meals and safety procedures while engaging with residents with trauma-informed care. This full-time role includes overtime and opportunities for growth within a mission-driven team.

Join a program offering training, certifications, and a clear pathway to case management and leadership.

Qualifications

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to remain calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.

Responsibilities

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan, training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Skills

Communication

Computer literacy

Calm under pressure

Crisis intervention

Education

High School diploma or GED

Job description

BOWERY RESIDENTS' COMMITTEE seeks a Community Technician to maintain a safe, supportive home for residents experiencing homelessness. You’ll respond to crises, conduct rounds, document incidents, and support meals and safety procedures while engaging with residents with trauma-informed care. This full-time role includes overtime and opportunities for growth within a mission-driven team.

Join a program offering training, certifications, and a clear pathway to case management and leadership.