Trauma-Informed Community Safety Specialist

Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vacation time

Employer 403(b) matching

Tuition assistance

FSA accounts

Job summary

Bowery Residents' Committee, Inc. is seeking a Community Technician to provide a steady, compassionate presence for individuals experiencing homelessness. This full-time role supports residents through crisis moments, safety rounds, and basic care, with mandatory overtime and a 37.5-hour weekly schedule.

You will engage residents using trauma-informed approaches, document incidents, and assist with meals, safety procedures, and admission screening, while pursuing certifications sponsored by BRC.

Qualifications

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to remain calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.

Responsibilities

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Skills

Communication skills

Empathy

Calm under pressure

Education

High School diploma or GED

Job description

Bowery Residents' Committee, Inc. is seeking a Community Technician to provide a steady, compassionate presence for individuals experiencing homelessness. This full-time role supports residents through crisis moments, safety rounds, and basic care, with mandatory overtime and a 37.5-hour weekly schedule.

You will engage residents using trauma-informed approaches, document incidents, and assist with meals, safety procedures, and admission screening, while pursuing certifications sponsored by BRC.