Trauma-Informed Community Care Technician

Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vacation time

401(k) retirement plan

Tuition assistance

Flexible Spending Accounts

Job summary

Bowery Residents' Committee, Inc. is seeking a Community Technician to provide frontline support in a 24/7 program. The role involves maintaining a safe living environment and responding to crises with empathy and clear judgment.

Training includes First Aid/CPR and Narcan, with certifications sponsored by BRC. You will interact with residents, assist with meals and logistics, and document incidents to ensure safety and progress within the facility.

Qualifications

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to remain calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.

Responsibilities

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Skills

Communication skills

Calm under pressure

Empathy

Judgment

Education

High School diploma or GED

Tools

Basic computer proficiency

Job description

Bowery Residents' Committee, Inc. is seeking a Community Technician to provide frontline support in a 24/7 program. The role involves maintaining a safe living environment and responding to crises with empathy and clear judgment.

Training includes First Aid/CPR and Narcan, with certifications sponsored by BRC. You will interact with residents, assist with meals and logistics, and document incidents to ensure safety and progress within the facility.