Evening Community Technician — Trauma-Informed Care

BRC - Bowery Residents' Committee, Inc.; New York (NY); Presencial; USD 22 000 - 31 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health and dental insurance starting 1

3+ weeks vacation

12 holidays

403(b) retirement plan

Tuition assistance and paid training

Resumo da oferta

BRC - Bowery Residents' Committee, Inc. seeks a Community Technician on the East Side of Manhattan, NY. This full-time role (37.5 hours/week) includes evening to overnight shifts with mandatory overtime, offering hands-on crisis support for individuals experiencing homelessness.

You will monitor, de-escalate, document, and assist with safety procedures while engaging residents with empathy. Training and certifications are provided by BRC.

Qualificações

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to remain calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.

Responsabilidades

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided)
• Complete documentation (logbooks, incident reports, progress notes)
• Support fire safety procedures, inspections, and compliance
• Assist with meals, escorts, inventory, and facility upkeep

Conhecimentos

Strong communication skills

Calm under pressure

Empathy

Trauma-informed care

Formação académica

High School diploma or GED

Descrição da oferta de emprego

BRC - Bowery Residents' Committee, Inc. seeks a Community Technician on the East Side of Manhattan, NY. This full-time role (37.5 hours/week) includes evening to overnight shifts with mandatory overtime, offering hands-on crisis support for individuals experiencing homelessness.

You will monitor, de-escalate, document, and assist with safety procedures while engaging residents with empathy. Training and certifications are provided by BRC.