Transportation Logistics Lead: Fleet Dispatch & Operations

NFI; Kansas City (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

NFI is seeking a Logistics Coordinator to oversee the Dedicated Fleet operations and assist the Project Manager. This role focuses on driver relations, scheduling, load planning, and data entry into NFI’s order-management system.

Candidates should have 2–3 years in logistics, proficiency with MS Office and TMW, strong communication skills, and the ability to multi-task and work extended hours when needed.

Qualifications

• Minimum 2-3 years experience in logistics and/or transportation.
• Computer applications experience including MS Office and TMW strongly desired.
• Excellent customer service, problem solving, communication and decision making skills.
• Excellent oral and written communication skills.
• Ability to work efficiently and multitask.
• Ability and availability to work extended hours if necessary.

Responsibilities

• Maintains positive and encouraging working relations with all drivers.
• Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer).
• Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources.
• Coordinates daily data entry into NFI’s proprietary order-management-system, TMW.
• Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices.
• Ensures accurate and timely completion of daily and weekly tasks.
• Provides weekly KPI/performance data reports to both internal and external parties.
• Coordinates daily on scheduling truck and trailer maintenance.
• Works with safety department on DriveCam, driver compliance and HOS issues.
• Assists Project Manager with implementing NFI’s Safety, Security and Labor policies.
• Assists and provides coverage throughout departments during vacations, holidays if necessary.
• Manages and maintains driver payroll.
• Audits and approves driver expense reports.
• Provides assistance to Project Manager wherever needed.

Skills

Customer service

Problem solving

Communication

Decision making

Oral & written communication

Multitasking

Extended hours availability

Tools

TMW

MS Office

Job description

NFI is seeking a Logistics Coordinator to oversee the Dedicated Fleet operations and assist the Project Manager. This role focuses on driver relations, scheduling, load planning, and data entry into NFI’s order-management system.

Candidates should have 2–3 years in logistics, proficiency with MS Office and TMW, strong communication skills, and the ability to multi-task and work extended hours when needed.