Fleet Logistics & Dispatch Coordinator

NFI Industries; Robinson (TX); Hybrid; USD 48,000 - 70,000; Full time

Job summary

NFI Industries is seeking a Logistics Coordinator to direct the Dedicated Fleet operation and support the Project Manager with daily tasks in a busy logistics environment.

The role requires 2-3 years in logistics, proficiency with MS Office and TMW, and strong communication, problem solving, and multitasking abilities. You will handle load planning, scheduling, payroll, and KPI reporting while ensuring safety and compliance.

Qualifications

• Minimum 2-3 years experience in logistics and/or transportation.
• Computer applications experience including MS Office and TMW strongly desired
• Excellent customer service, problem solving, communication and decision making skills
• Excellent oral and written communication skills

Responsibilities

• Maintains positive and encouraging working relations with all drivers
• Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer)
• Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources.
• Coordinates daily data entry into NFI’s proprietary order-management-system, TMW.
• Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices
• Ensures accurate and timely completion of daily and weekly tasks
• Provides weekly KPI/performance data reports to both internal and external parties
• Coordinates daily on scheduling truck and trailer maintenance.
• Works with safety department on DriveCam, driver compliance and HOS issues
• Assists Project Manager with implementing NFI’s Safety, Security and Labor policies
• Assists and provides coverage throughout departments during vacations, holidays if necessary
• Manages and maintains driver payroll
• Audits and approves driver expense reports
• Provides assistance to Project Manager wherever needed

Skills

Customer service

Problem solving

Communication

Decision making

Oral communication

Written communication

Multitasking

Time management

Tools

MS Office

TMW

Job description

NFI Industries is seeking a Logistics Coordinator to direct the Dedicated Fleet operation and support the Project Manager with daily tasks in a busy logistics environment.

The role requires 2-3 years in logistics, proficiency with MS Office and TMW, and strong communication, problem solving, and multitasking abilities. You will handle load planning, scheduling, payroll, and KPI reporting while ensuring safety and compliance.