Logistics & Dispatch Coordinator

NFI Industries; Hebron Estates (KY); On-site; USD 42,000 - 66,000; Full time

Job summary

NFI Industries is seeking a Logistics Coordinator to direct the Dedicated Fleet operation and assist the Project Manager with daily needs. You will maintain driver relations, perform load planning, scheduling, and dispatch, and ensure timely invoicing and KPI reporting.

The role requires 2–3 years in logistics, strong communication and multitasking skills, and the ability to work extended hours. This is an on-site position within the United States operations.

Qualifications

• 2–3 years experience in logistics and/or transportation.
• MS Office and TMW experience strongly desired.
• Excellent customer service, problem solving, communication and decision making skills.
• Excellent oral and written communication skills.
• Ability to work efficiently and multitask.
• Ability and availability to work extended hours if necessary.

Responsibilities

• Maintains positive and encouraging working relations with all drivers.
• Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer).
• Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources.
• Coordinates daily data entry into NFI’s proprietary order-management-system, TMW.
• Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices.
• Ensures accurate and timely completion of daily and weekly tasks.
• Provides weekly KPI/performance data reports to both internal and external parties.
• Coordinates daily on scheduling truck and trailer maintenance.
• Works with safety department on DriveCam, driver compliance and HOS issues.
• Assists Project Manager with implementing NFI’s Safety, Security and Labor policies.
• Assists and provides coverage throughout departments during vacations, holidays if necessary.
• Manages and maintains driver payroll.
• Audits and approves driver expense reports.
• Provides assistance to Project Manager wherever needed.

Skills

Logistics coordination

Customer service

Problem solving

Communication

Decision making

Multitasking

MS Office

Tools

TMW

Job description

NFI Industries is seeking a Logistics Coordinator to direct the Dedicated Fleet operation and assist the Project Manager with daily needs. You will maintain driver relations, perform load planning, scheduling, and dispatch, and ensure timely invoicing and KPI reporting.

The role requires 2–3 years in logistics, strong communication and multitasking skills, and the ability to work extended hours. This is an on-site position within the United States operations.