Transportation Dispatcher: Routes, Scheduling & Driver Support

FIRST MANAGEMENT SERVICES LLC; Saint Joseph (MO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company contribution

Paid time off and paid holidays

Company-paid life insurance

Opportunities for growth and internal

Employee discounts through PerkSpot

Job summary

First Student seeks a Transportation Dispatcher in Missouri. The role focuses on safe, reliable bus routes and strong customer service, with a pay rate of $20.00/hour.

Responsibilities include routing, driver coaching, handling high-volume calls, and coordinating with contract customers. Must have 3–5 years experience, a high school diploma, and knowledge of radio dispatch, with DOT drug testing compliance.

Qualifications

• 3-5 years experience
• High school diploma or equivalent
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to deliver under time constraints and deadlines
• Previous terminal operations, dispatch, or driver experience
• Computer literate
• Subject to DOT drug testing and physical.

Responsibilities

• Oversees all routes and scheduling of buses
• Counsels and coaches drivers and monitors
• Handles heavy phone and radio traffic
• Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
• Serves as primary communication liaison with major contracted customer
• May handle charter reservations, billing, or driver payroll
• Provides solutions to drop-off and pick-up problems
• Handle back-up driver duties or perform miscellaneous clerical duties as needed
• Completes assignment of special projects
• Assists with supervision of day-to-day operations

Skills

Customer service

Excellent communication

Radio dispatch equipment

DOT regulations knowledge

English proficiency

Education

High school diploma or equivalent

Tools

Radio dispatch equipment

Job description

First Student seeks a Transportation Dispatcher in Missouri. The role focuses on safe, reliable bus routes and strong customer service, with a pay rate of $20.00/hour.

Responsibilities include routing, driver coaching, handling high-volume calls, and coordinating with contract customers. Must have 3–5 years experience, a high school diploma, and knowledge of radio dispatch, with DOT drug testing compliance.