Bus Dispatcher: Keep Routes on Time & Coach Drivers

First Student; Saint Joseph (MO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

401(k) with company contribution

Paid time off & holidays

Life insurance

Growth opportunities

PerkSpot discounts

Job summary

First Student in Saint Joseph, MO is seeking a Dispatcher to manage bus routes, coordinate drivers, and handle high-volume communications. You will monitor schedules, resolve issues, and serve as the primary liaison with contracted customers. Strong English, reliable under deadlines, and computer literacy are required.

DOT safety standards apply; a respectful, safety-focused team environment is offered. The role supports on-time performance and safe transportation for students and passengers,

Qualifications

• 3-5 years experience
• High school diploma or equivalent
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to deliver under time constraints and deadlines
• Previous terminal operations, dispatch, or driver experience
• Computer literate
• Subject to DOT drug testing and physical requirements

Responsibilities

• Oversees all routes and scheduling of buses
• Counsels and coaches drivers and monitors
• Handles heavy phone and radio traffic
• Takes all scheduling and driver complaints and reports to Operations Supervisor/Contract Manager
• Serves as primary communication liaison with major contracted customer
• May handle charter reservations, billing, or driver payroll
• Provides solutions to drop-off and pick-up problems
• Handles back-up driver duties and other clerical tasks as needed
• Completes assignment of special projects
• Assists with supervision of day-to-day operations

Skills

Dispatch experience

Customer service

Radio dispatch

Computer literacy

Time management

DOT compliance

Education

High school diploma or equivalent

Job description

First Student in Saint Joseph, MO is seeking a Dispatcher to manage bus routes, coordinate drivers, and handle high-volume communications. You will monitor schedules, resolve issues, and serve as the primary liaison with contracted customers. Strong English, reliable under deadlines, and computer literacy are required.

DOT safety standards apply; a respectful, safety-focused team environment is offered. The role supports on-time performance and safe transportation for students and passengers,