School Bus Dispatch & Operations Lead

FIRST MANAGEMENT SERVICES LLC; Creve Coeur (MO); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company contribution

Paid time off

Life insurance

Growth opportunities

Employee discounts

Job summary

First Student in St. Louis is hiring a Transportation Dispatcher to oversee routes, coordinate buses, and counsel drivers. The role demands strong communication, timeliness, and safety focus in a fast-paced environment.

You will manage heavy phone and radio traffic, liaise with contracted customers, and support operations with scheduling, driver support, and occasional payroll tasks. The position offers competitive pay and benefits.

Qualifications

• 3-5 years experience in dispatch or operations.
• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to work under time constraints and deadlines.
• Previous terminal operations or driver experience.
• Computer literate and able to use dispatch software.
• DOT drug testing compliance required.

Responsibilities

• Oversees all routes and scheduling of buses
• Counsels and coaches drivers and monitors
• Handles heavy phone and radio traffic
• Takes all scheduling and driver complaints, reports to Operations Supervisor/Contract Manager
• Serves as primary communication liaison with major contracted customer
• May handle charter reservations, billing, or driver payroll
• Provides solutions to drop-off and pick-up problems
• Handle back-up driver duties or perform miscellaneous clerical duties as needed
• Completes assignment of special projects
• Assists with supervision of day-to-day operations

Skills

Dispatch experience

Customer service

Excellent communication

Time management

DOT rules knowledge

Computer literacy

Radio dispatch equipment

Education

High school diploma or equivalent

Tools

Radio dispatch equipment

Job description

First Student in St. Louis is hiring a Transportation Dispatcher to oversee routes, coordinate buses, and counsel drivers. The role demands strong communication, timeliness, and safety focus in a fast-paced environment.

You will manage heavy phone and radio traffic, liaise with contracted customers, and support operations with scheduling, driver support, and occasional payroll tasks. The position offers competitive pay and benefits.