Transportation Dispatcher: On-Time Routes & Driver Support

First Student; St. Louis (MO); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

401(k) with company contribution

Paid time off

Paid holidays

Company-paid life insurance

Opportunities for growth

Job summary

First Student in St. Louis is seeking a Transportation Dispatcher to coordinate bus routes, ensure on-time performance, and support drivers with guidance and communication.

The role requires strong English communication skills, a high school diploma, and experience in dispatch. You will manage heavy call traffic, collaborate with Operations, and may assist with charter bookings and payroll tasks.

Qualifications

• 3-5 years experience in transportation dispatch or related role.
• High school diploma or equivalent.
• Basic knowledge of radio dispatch equipment.
• Excellent communication and customer service skills.
• Ability to deliver under time constraints and deadlines.
• Previous terminal operations, dispatch, or driver experience.
• Computer literate.
• Subject to DOT drug testing and 49 CFR Part 40 regulations.

Responsibilities

• Oversees all routes and scheduling of buses.
• Counsels and coaches drivers and monitors.
• Handles heavy phone and radio traffic.
• Takes all scheduling and driver complaints, reports to Operations Supervisor/Contract Manager.
• Serves as primary communication liaison with major contracted customer.
• May handle charter reservations, billing, or driver payroll.
• Provides solutions to drop-off and pick-up problems.
• Performs back-up driver duties or miscellaneous clerical tasks.
• Completes assignment of special projects.
• Assists with supervision of day-to-day operations.

Skills

Communication skills

Customer service

Radio dispatch knowledge

Time management

Education

High school diploma or equivalent

Tools

Radio dispatch equipment

Job description

First Student in St. Louis is seeking a Transportation Dispatcher to coordinate bus routes, ensure on-time performance, and support drivers with guidance and communication.

The role requires strong English communication skills, a high school diploma, and experience in dispatch. You will manage heavy call traffic, collaborate with Operations, and may assist with charter bookings and payroll tasks.