Transportation Dispatcher & Operations Lead

Transdev North America, Inc.; Oakland (CA); On-site; USD 33,751 - 35,211; Full time

Benefits offered by this job

401(k) retirement plan

Medical insurance

Dental and vision

Job summary

Transdev in Oakland, CA is seeking a Dispatcher who will oversee road service through ongoing communication with Operators and provide customer support to clients with safety as a core priority.

The ideal candidate has 3–5 years of dispatching experience, excellent verbal and interpersonal skills, and a problem‑solving mindset. This on‑site role requires flexibility and a commitment to reliable, data‑driven service.

Qualifications

• High School Diploma or GED; Technical Degree preferred.
• 3-5 years' experience dispatching.
• Subject to a DOT drug testing and physical per DOT Regulation 49 CFR Part 40.

Responsibilities

• Assist with execution of daily operations plans that align with client specifications and priorities.
• Provide leadership, training, and oversight for on-site workforce to ensure daily operational goals are met.
• Maintain a high level of confidentiality in handling sensitive operational and personnel matters.
• Assist in team briefings and focused discussions, keeping employees informed of updates and expectations.
• Support the leadership team with managing daily tasks, including mission assignments, meetings, and stakeholder communication.
• Drive continuous improvement initiatives.
• Maintain a strong focus on data-driven decision-making to improve processes and service delivery.
• Perform other duties as required.

Skills

Customer service

Communication

Problem solving

Education

High School Diploma or GED

Technical Degree preferred

Job description

Transdev in Oakland, CA is seeking a Dispatcher who will oversee road service through ongoing communication with Operators and provide customer support to clients with safety as a core priority.

The ideal candidate has 3–5 years of dispatching experience, excellent verbal and interpersonal skills, and a problem‑solving mindset. This on‑site role requires flexibility and a commitment to reliable, data‑driven service.