Road Dispatch Specialist - Customer Support & Safety

Transdev; Vallejo (CA); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Vacation: minimum of two (2) weeks

Sick days: 5 days

Holidays: 12 days (8 standard and 4 floating)

401(k) retirement plan

Medical, dental and vision insurance

Job summary

Transdev is seeking a Dispatcher in Vallejo, CA, responsible for overseeing road service through communication with operators and providing customer support. Candidates should have strong problem-solving and communication skills with 3–5 years of dispatching experience.

The role offers a salary ranging from $21.00 to $23.00 per hour along with benefits like vacation, sick days, and a 401(k) retirement plan.

Qualifications

• 3–5 years of experience dispatching.
• Must be able to work shifts or flexible work schedules as needed.
• Subject to DOT drug testing and physical if applicable.

Responsibilities

• Oversee road service assigned carriers by tracking trip performance measures.
• Provide customer support for questions about customer trips.
• Manage emergency situations for vehicle operators.

Skills

Customer service orientation

Excellent verbal communication

Problem-solving skills

Analytical skills

Education

High School Diploma or GED

Technical Degree preferred

Job description

Transdev is seeking a Dispatcher in Vallejo, CA, responsible for overseeing road service through communication with operators and providing customer support. Candidates should have strong problem-solving and communication skills with 3–5 years of dispatching experience.

The role offers a salary ranging from $21.00 to $23.00 per hour along with benefits like vacation, sick days, and a 401(k) retirement plan.