Transportation Dispatcher — On-Time Routes & Driver Coach

First Student, Inc.; Harvey (LA); Vor Ort; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

401(k) with company contribution

Paid time off and paid holidays

Company-paid life insurance

Stable employment with a well‑estABLIs

Opportunities for growth and internal

Employee discounts on cell phone plans

Zusammenfassung

First Student, Inc. is hiring a Dispatcher in Harvey, LA to manage bus routes, scheduling, and driver communications. The role focuses on on-time performance, safety, and high-quality customer service in a fast-paced environment.

You will oversee routes, counsel drivers, handle heavy phone/radio traffic, and liaise with major customers while supporting daily operations and special projects. Strong communication and punctual problem-solving are essential.

Qualifikationen

• 3-5 years experience
• High school diploma or equivalent
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to deliver under time constraints and deadlines
• Previous terminal operations, dispatch, or driver experience
• Computer literate
• Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

Aufgaben

• Oversees all routes and scheduling of buses
• Counsels and coaches drivers and monitors
• Handles heavy phone and radio traffic
• Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
• Serves as primary communication liaison with major contracted customer
• May handle charter reservations, billing, or driver payroll
• Provides solutions to drop-off and pick-up problems
• Handle back-up driver duties or perform miscellaneous clerical duties as needed
• Completes assignment of special projects
• Assists with supervision of day-to-day operations

Kenntnisse

Communication & customer service

Dispatch/Driver experience

Deadline-driven

Ausbildung

High school diploma or equivalent

Tools

Radio dispatch equipment

Jobbeschreibung

First Student, Inc. is hiring a Dispatcher in Harvey, LA to manage bus routes, scheduling, and driver communications. The role focuses on on-time performance, safety, and high-quality customer service in a fast-paced environment.

You will oversee routes, counsel drivers, handle heavy phone/radio traffic, and liaise with major customers while supporting daily operations and special projects. Strong communication and punctual problem-solving are essential.