Bus Dispatcher: On‑Time Routes, Safety & Leadership

First Student; White Bear Lake (MN); On-site; USD 39,950,000 - 50,145,000; Full time

Benefits offered by this job

Mon–Fri schedule

Split shift

Year-round work

Earned wages before payday

Job summary

First Student is hiring a Dispatcher to ensure on-time performance of bus routes and to counsel drivers and monitors on front line safety and customer service. The role offers a 29–35 USD per hour wage, Monday–Friday schedule with split shifts, full-time year-round work, and access to earned wages before payday.

A strong presence across North America supports career advancement opportunities. Responsibilities include overseeing routes, handling high-volume communications, and serving as the main

Qualifications

• 3-5 years experience in dispatch or similar role.
• High school diploma or equivalent required.
• Basic knowledge of radio dispatch equipment.
• Excellent communication and customer service skills.
• Ability to work under time constraints and deadlines.
• DOT-related awareness is a plus.

Responsibilities

• Oversees all routes and scheduling of buses.
• Counsels and coaches drivers and monitors.
• Handles heavy phone and radio traffic.
• Takes scheduling and driver complaints and reports to Operations Supervisor/Contract Manager.
• Serves as primary communication liaison with major contracted customer.
• May handle charter reservations, billing, or driver payroll.
• Provides solutions to drop-off and pick-up problems.
• Handles back-up driver duties or other clerical tasks as needed.
• Completes assignment of special projects.
• Assists with day-to-day supervision of operations.

Skills

Experience

Communication skills

Customer service

Radio dispatch knowledge

Computer literacy

Education

High school diploma or equivalent

Tools

Radio dispatch equipment

General computer skills

Job description

First Student is hiring a Dispatcher to ensure on-time performance of bus routes and to counsel drivers and monitors on front line safety and customer service. The role offers a 29–35 USD per hour wage, Monday–Friday schedule with split shifts, full-time year-round work, and access to earned wages before payday.

A strong presence across North America supports career advancement opportunities. Responsibilities include overseeing routes, handling high-volume communications, and serving as the main