Bus Dispatch & Safety Coordinator

First Student; Harvey (LA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401(k) plan

Paid time off

Life insurance

Career growth

Employee discounts

Job summary

First Student is seeking a Dispatcher in Harvey, LA, offering $20.21 per hour. This role supports safe, reliable student transportation with a focus on excellent customer service and efficient route planning.

Responsibilities include coordinating routes, coaching drivers, handling high-volume calls, and liaising with customers. Requires 3–5 years of dispatch and a high school diploma, with DOT compliance and computer literacy preferred.

Qualifications

• 3-5 years of dispatch experience required.
• High school diploma or equivalent.
• Basic knowledge of radio dispatch equipment; computer literate.

Responsibilities

• Oversees all routes and scheduling of buses
• Coaches drivers and monitors
• Handles heavy phone and radio traffic
• Takes scheduling and driver complaints; reports to Operations Supervisor/Contract Manager
• Serves as primary communication liaison with major contracted customer
• May handle charter reservations, billing, or driver payroll
• Provides solutions to drop-off and pick-up problems
• Handle back-up driver duties or perform miscellaneous clerical duties as needed
• Completes assignment of special projects
• Assists with supervision of day-to-day operations

Skills

Dispatch experience

Communication skills

Customer service

Time management

DOT compliance

Computer literacy

Education

High school diploma or equivalent

Tools

Radio dispatch equipment

Job description

First Student is seeking a Dispatcher in Harvey, LA, offering $20.21 per hour. This role supports safe, reliable student transportation with a focus on excellent customer service and efficient route planning.

Responsibilities include coordinating routes, coaching drivers, handling high-volume calls, and liaising with customers. Requires 3–5 years of dispatch and a high school diploma, with DOT compliance and computer literacy preferred.