Dispatch Lead: On-Time Bus Routes & Driver Coaching

Talentify; Prairie View (IL); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

PTO

Job summary

First Student is seeking a Dispatcher to manage bus routes, schedule operations, and coach drivers, ensuring on-time performance and strong customer service. The role involves heavy communication via phone and radio, handling scheduling, and acting as a liaison with major contracted customers.

Requirements include 3-5 years in dispatch or related roles, a high school diploma, and proficiency with radio dispatch equipment and computer use.

Qualifications

• 3-5 years experience in dispatch or related operations.
• Strong communication and customer service abilities.
• Familiarity with radio dispatch equipment and basic computer usage.

Responsibilities

• Oversees all routes and scheduling of buses.
• Counsels and coaches drivers and monitors.
• Handles heavy phone and radio traffic and inputs scheduling details.
• Reports to Operations Supervisor/Contract Manager on driver issues.

Skills

Communication skills

Customer service

Time management

Radio dispatch knowledge

Computer literacy

Education

High school diploma or equivalent

Job description

First Student is seeking a Dispatcher to manage bus routes, schedule operations, and coach drivers, ensuring on-time performance and strong customer service. The role involves heavy communication via phone and radio, handling scheduling, and acting as a liaison with major contracted customers.

Requirements include 3-5 years in dispatch or related roles, a high school diploma, and proficiency with radio dispatch equipment and computer use.